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[已解决] 新win7 64位系统安装，microsoft office professional plus 2013 在安装过程中出错  关闭 [复制链接]
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su159159

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发表于 2014-1-10 20:16:50 IP属地福建 |只看该作者 |倒序浏览
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MSI (s) (40:D8) [18:50:24:902]: Executing op: ProgressTick()
MSI (s) (40:D8) [18:50:24:902]: Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=13200)
MSI (s) (40:D8) [18:50:24:902]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs,,BinaryType=1,,)
MSI (s) (40:D8) [18:50:24:902]: Executing op: ProgressTick()
MSI (s) (40:D8) [18:50:24:902]: Executing op: ActionStart(Name=CA_RollbackHelpTransaction,,)
MSI (s) (40:D8) [18:50:24:902]: Executing op: CustomActionSchedule(Action=CA_RollbackHelpTransaction,ActionType=3329,Source=BinaryData,Target=RollbackTransaction,CustomActionData={90150000-006E-0804-1000-0000000FF1CE}C:\Users\Tempo\AppData\Local\Temp\HxAE2A.tmpF55D1F9C48A0F776F3FAECC8F6FA71924BDFFF3E5C3A18F6D)
MSI (s) (40:D8) [18:50:24:902]: Executing op: ActionStart(Name=RemoveODBC,Description=正在删除 ODBC 组件,)
MSI (s) (40:D8) [18:50:24:902]: Executing op: ODBCDriverManager(,BinaryType=0)
MSI (s) (40:D8) [18:50:24:902]: Executing op: ODBCDriverManager(,BinaryType=1)
MSI (s) (40:D8) [18:50:24:902]: Executing op: ActionStart(Name=CA_BeginHelpTransaction,,)
MSI (s) (40:D8) [18:50:24:902]: Executing op: CustomActionSchedule(Action=CA_BeginHelpTransaction,ActionType=3073,Source=BinaryData,Target=BeginTransaction,CustomActionData={90150000-006E-0804-1000-0000000FF1CE}C:\Users\Tempo\AppData\Local\Temp\HxAE2A.tmpF55D1F9C48A0F776F3FAECC8F6FA71924BDFFF3E5C3A18F6D)
MSI (s) (40:D8) [18:50:24:918]: Creating MSIHANDLE (653) of type 790536 for thread 5848
MSI (s) (40:28) [18:50:24:918]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIBEBA.tmp, Entrypoint: BeginTransaction
MSI (s) (40:BC) [18:50:24:918]: Generating random cookie.
MSI (s) (40:BC) [18:50:24:933]: Created Custom Action Server with PID 896 (0x380).
MSI (s) (40:2C) [18:50:24:965]: Running as a service.
MSI (s) (40:2C) [18:50:25:027]: Hello, I'm your 64bit Elevated custom action server.
MSI (s) (40!CC) [18:50:25:121]: Creating MSIHANDLE (654) of type 790531 for thread 5580
MSI (s) (40!CC) [18:50:25:199]: Creating MSIHANDLE (655) of type 790531 for thread 5580
01/10/14 18:50:25 DDSet_Status: LANGID: 2052
01/10/14 18:50:25 DDSet_Entry: BeginTransaction started
01/10/14 18:50:25 DDSet_Status: LANGID: 2052
01/10/14 18:50:25 DDSet_Entry: CMsHelpObject constructor
01/10/14 18:50:25 DDSet_Status: LANGID: 2052
01/10/14 18:50:25 DDSet_Entry: CHelpCrypto constructor
01/10/14 18:50:25 DDSet_Exit: CHelpCrypto destructor
01/10/14 18:50:25 DDSet_Entry: CMsHelpObject::HashEquals() started
01/10/14 18:50:25 DDSet_Error: MsHelpObject::HashEquals()->Mso::SafeLoadLibrary() ERROR: C:\Users\Tempo\AppData\Local\Temp\HxAE2A.tmp cannot be loaded, error code=126.
01/10/14 18:50:25 DDSet_Error: BeginTransaction()->file authentication has failed.
01/10/14 18:50:25 DDSet_Exit: CMsHelpObject destructor
01/10/14 18:50:25 DDSet_Error: BeginTransaction ERROR: System translation -- 未指定的错误
. Returned HRESULT -- -2147467259
01/10/14 18:50:25 DDSet_Exit: BeginTransaction ended
MSI (s) (40!CC) [18:50:25:573]: Closing MSIHANDLE (655) of type 790531 for thread 5580
MSI (s) (40!CC) [18:50:25:573]: Closing MSIHANDLE (654) of type 790531 for thread 5580
CustomAction CA_BeginHelpTransaction returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (40:28) [18:50:25:589]: Closing MSIHANDLE (653) of type 790536 for thread 5848
操作结束 18:50:25: InstallExecute。返回值 3。
MSI (s) (40:D8) [18:50:25:589]: User policy value 'DisableRollback' is 0
MSI (s) (40:D8) [18:50:25:589]: Machine policy value 'DisableRollback' is 0
MSI (s) (40:D8) [18:50:25:589]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1143641677,LangId=2052,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (40:D8) [18:50:25:589]: Executing op: DialogInfo(Type=0,Argument=2052)
MSI (s) (40:D8) [18:50:25:589]: Executing op: DialogInfo(Type=1,Argument=Microsoft Office Shared MUI (Chinese (Simplified)) 2013)
MSI (s) (40:D8) [18:50:25:589]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=正在回滚操作:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=正在删除备份文件,CleanupTemplate=文件: [1])
MSI (s) (40:D8) [18:50:25:589]: Executing op: ActionStart(Name=CA_BeginHelpTransaction,,)
MSI (s) (40:D8) [18:50:25:589]: Executing op: ProductInfo(ProductKey={90150000-006E-0804-1000-0000000FF1CE},ProductName=Microsoft Office Shared MUI (Chinese (Simplified)) 2013,PackageName=OfficeMUI.msi,Language=2052,Version=251662660,Assignment=1,ObsoleteArg=0,,,PackageCode={6B286902-7B04-453D-937E-718F91B224C7},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
MSI (s) (40:D8) [18:50:25:589]: Executing op: ActionStart(Name=RemoveODBC,Description=正在删除 ODBC 组件,)
MSI (s) (40:D8) [18:50:25:589]: Executing op: ActionStart(Name=CA_RollbackHelpTransaction,,)
MSI (s) (40:D8) [18:50:25:589]: Executing op: CustomActionRollback(Action=CA_RollbackHelpTransaction,ActionType=3329,Source=BinaryData,Target=RollbackTransaction,CustomActionData={90150000-006E-0804-1000-0000000FF1CE}C:\Users\Tempo\AppData\Local\Temp\HxAE2A.tmpF55D1F9C48A0F776F3FAECC8F6FA71924BDFFF3E5C3A18F6D)
MSI (s) (40:D8) [18:50:25:604]: Creating MSIHANDLE (656) of type 790536 for thread 5848
MSI (s) (40:24) [18:50:25:604]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIC179.tmp, Entrypoint: RollbackTransaction
MSI (s) (40!EC) [18:50:25:604]: Creating MSIHANDLE (657) of type 790531 for thread 3564
MSI (s) (40!EC) [18:50:25:604]: Creating MSIHANDLE (658) of type 790531 for thread 3564
01/10/14 18:50:25 DDSet_Status: LANGID: 2052
01/10/14 18:50:25 DDSet_Entry: RollbackTransaction started
01/10/14 18:50:25 DDSet_Status: RollbackTransaction()->Found and removed Registration token
01/10/14 18:50:25 DDSet_Status: LANGID: 2052
01/10/14 18:50:25 DDSet_Entry: CMsHelpObject constructor
01/10/14 18:50:25 DDSet_Status: LANGID: 2052
01/10/14 18:50:25 DDSet_Entry: CHelpCrypto constructor
01/10/14 18:50:25 DDSet_Exit: CHelpCrypto destructor
01/10/14 18:50:25 DDSet_Entry: CMsHelpObject::HashEquals() started
01/10/14 18:50:25 DDSet_Error: MsHelpObject::HashEquals()->Mso::SafeLoadLibrary() ERROR: C:\Users\Tempo\AppData\Local\Temp\HxAE2A.tmp cannot be loaded, error code=126.
01/10/14 18:50:25 DDSet_Error: RollbackTransaction()->file authentication has failed.
01/10/14 18:50:25 DDSet_Exit: CMsHelpObject destructor
01/10/14 18:50:25 DDSet_Error: RollbackTransaction ERROR: System translation -- 未指定的错误
. Returned HRESULT -- -2147467259
01/10/14 18:50:25 DDSet_Exit: RollbackTransaction ended
MSI (s) (40!EC) [18:50:25:635]: Closing MSIHANDLE (658) of type 790531 for thread 3564
MSI (s) (40!EC) [18:50:25:635]: Closing MSIHANDLE (657) of type 790531 for thread 3564
CustomAction CA_RollbackHelpTransaction returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (40:24) [18:50:25:635]: Closing MSIHANDLE (656) of type 790536 for thread 5848
MSI (s) (40:D8) [18:50:25:635]: Executing op: ActionStart(Name=ProcessComponents,Description=正在更新组件注册,)
MSI (s) (40:D8) [18:50:25:635]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs,SecurityDescriptor=BinaryData,BinaryType=1,,)
MSI (s) (40:D8) [18:50:25:635]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs,SecurityDescriptor=BinaryData,BinaryType=1,,)
MSI (s) (40:D8) [18:50:25:635]: Executing op: ComponentUnregister(ComponentId={6D9F47C7-CA2A-46C9-BA25-20289282AEFF},ProductKey={90150000-006E-0804-1000-0000000FF1CE},BinaryType=1,)
MSI (s) (40:D8) [18:50:25:635]: Executing op: ComponentUnregister(ComponentId={7B440B4C-ECFD-4831-96C6-06D0DDE461C3},ProductKey={90150000-006E-0804-1000-0000000FF1CE},BinaryType=1,)

--------------------------分割线-----------------------------------------
上面是一部分哈
附件 日志文件.rar (240.01 KB, 下载次数: 2) 里面有好几次的日志文件，共同点都是上面红字注明的部分

特别好奇HxAE2A.tmp这个是什么 好像是随机出现的有好多个名字 比如HxACF1.tmp 还有HxC86F.tmp 每次都是这里出错


想说我刚刚装的的系统试试office2013 应该不存在没删干净的情况吧···


在线求解！



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su159159 发表于10楼  查看完整内容

搞定了··· 按微软官方的步骤一步一步来发现新建个管理员账号就可以了··· http://support.microsoft.com/kb/2822317/zh-cn
宫烨

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沙发
发表于 2014-1-11 08:29:06 IP属地河北 |只看该作者
我认为是缺乏VC运行库？
su159159

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板凳
发表于 2014-1-11 13:30:38 IP属地福建 |只看该作者
宫烨 发表于 2014-1-11 08:29
我认为是缺乏VC运行库？

不是吧 我去装了这个http://softbbs.zol.com.cn/4/26_34170.html 还是不行呢···
宫烨

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发表于 2014-1-11 16:35:28 IP属地河北 |只看该作者
su159159 发表于 2014-1-11 13:30
不是吧 我去装了这个http://softbbs.zol.com.cn/4/26_34170.html 还是不行呢···

临时文件读取错误，换个Office的安装镜像？
ylyfan

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发表于 2014-1-11 16:47:50 IP属地广西 来自手机 |只看该作者
换个镜像试试 祝早日解决
su159159

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发表于 2014-1-11 17:19:12 IP属地福建 |只看该作者
宫烨 发表于 2014-1-11 16:35
临时文件读取错误，换个Office的安装镜像？

载过别的来源的VOL版的不行，后来又载了零售版的还是不可以··· 错误原因也一直都是一样的
dingddy

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发表于 2014-1-11 18:22:10 IP属地北京 |只看该作者
祝早日解决
宫烨

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发表于 2014-1-12 13:50:05 IP属地河北 |只看该作者
su159159 发表于 2014-1-11 17:19
载过别的来源的VOL版的不行，后来又载了零售版的还是不可以··· 错误原因也一直都是一样的

关闭安全软件再看
su159159

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发表于 2014-1-12 15:29:33 IP属地福建 |只看该作者
宫烨 发表于 2014-1-12 13:50
关闭安全软件再看

还是不行，我昨天又重装了一次电脑 结果现在还是报错那个··· 防护软件关了也还是一样···
su159159

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发表于 2014-1-12 16:38:52 IP属地福建 |只看该作者
搞定了···
按微软官方的步骤一步一步来发现新建个管理员账号就可以了···
http://support.microsoft.com/kb/2822317/zh-cn
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