Hello,
Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.
As per the description, I understand that you are experiencing issue with you are not able to adjust the screen brightness in Windows 10.
I certainly understand your concern and will try my best to help you.
I really appreciate all your efforts in trying to fix the issue.
There is a possibility that this issue might have occurred due to “program compatibility issue” in the system.
I would suggest you to try installing the drivers in compatibility mode and check if that helps.
Please refer to the following Microsoft help article given below and check if that helps.
Make older programs compatible with this version of Windows, please follow the steps in the link provided below.
http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows
Note: Most programs created for earlier versions of Windows will work in this version of Windows, but some older programs might run poorly or not at all. You can run the Program Compatibility Troubleshooter on most programs to detect and fix common compatibility problems.
Important: Don’t run the Program Compatibility Troubleshooter on antivirus programs, firewall software, backup software, disk utilities, or on system programs that came with Windows. This might cause data loss or create a security risk.
You may also try the following steps and check if that help.
To install the drivers in compatibility mode:
Right click on the setup file of the driver and select Properties
Select Compatibility Tab
Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list
Let the driver to install and then check the functionality.
You may also refer to the link given below.
http://www.microsoft.com/en-in/windows/compatibility/CompatCenter/Home
Note: It will find compatibility information and get Windows compatible device drivers, app updates, and downloads.
The above steps holds good for Windows 10 as well.
I hope this information is helpful.
Please do let us know if you need further assistance, we’ll be glad to assist you.
Thank you.
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